Roadhouse Homes (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website.
1. What information we collect
We may collect and process the following types of personal data:
- Contact details, such as your name, email address and phone number
- Property preferences or enquiry details submitted through our forms
- Website usage data, such as your IP address, browser type and pages visited
- Marketing preferences, if you choose to subscribe to our communications
We only collect personal data that is relevant, lawful and necessary for the services we provide.
2. How we use your information
We may use your personal information to:
- Respond to your enquiries or requests
- Provide information about our homes, developments or services
- Improve our website and customer experience
- Send marketing communications, where you have chosen to receive them
- Meet our legal or regulatory obligations
We do not sell your personal data to third parties.
3. Legal basis for processing
We process your personal data under one or more of the following legal bases:
- Your consent, such as when you sign up to receive marketing communications
- Contractual necessity, such as when we respond to an enquiry from you
- Our legitimate interests, such as improving our services or marketing
- Compliance with legal obligations
4. How we share your information
We may share your personal data with:
- Trusted service providers, such as website hosting or email delivery providers
- Legal or regulatory authorities, where required
- Partner agents or sales teams, where relevant and necessary
Any third parties we work with are required to handle your data securely and in line with data protection laws.
5. Cookies and tracking
We use cookies to improve your experience, understand how our website is used and support our marketing activity.
You can control cookie preferences through your browser settings.
For more information, please see our Cookie Policy.
6. Data security and retention
We use appropriate technical and organisational measures to protect your personal data.
We only keep your personal data for as long as necessary to fulfil the purposes it was collected for, including any legal or regulatory requirements.
7. Your rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain types of processing
- Withdraw your consent at any time
- Lodge a complaint with the relevant data protection authority
To exercise your rights, please email us at enquiries@roadhousehomes.co.uk.
8. Third-party links
Our website may include links to external websites.
We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies before sharing any personal information.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: